1. To exchange and return goods in the following cases:
- Products are not of the right type or design as ordered by customers
- Products are not the correct quantity as ordered by customers
- Products are defective in transit
- Defective products belong to the manufacturer
2. We do not accept returns for goods in the following cases:
- Customers want to change types, models but without prior notice
- The customer has affected the product’s condition
- The customer signed the confirmation of checking and receiving the goods but then requested to return the goods because of the wrong form.
For more information, please contact at:
- Company name: FRANOMA CO.,LTD
- Address: 224 Nguyen Van Dau Street, Ward 11, Binh Thanh District, Ho Chi Minh City, Vietnam
- Hotline: (+84) 90 988 8068
- Email: [email protected]